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Privacy Policy

PacketLight Networks Ltd. (“PacketLight”) Is committed to honoring your privacy.

This Privacy Policy is mainly intended to let you know what personal information we may collect about you and how we use that information. This Privacy Policy applies to personal information we collect through our and through our affiliates’ websites (“Website”). By logging into our Website and by providing any information, we assume you are interested in obtaining more information about our company, our affiliates, our technology and product offerings. We urge you to read carefully the terms of this privacy policy before you use the Website.

What type of information we collect

We collect Personal and Non-Personal information.

Personal information. The information we collect include your contact details such as first name and surname, username and password, email address, country of residence, job title, and other information you provide us when you create an account on the Website or sign-up to receive communications or materials from us, or otherwise submit a form to us, as well as your domain name, browser and platform type.

Non-personal information. Non-personal information means information that cannot be traced back to a specific individual, hence to you. For example, we track the number of visitors at our Website each day.

How we collect information from you

We collect information from you when you submit it to us. For example, when you submit a request or electronically provide information to us (including, but not limited to, comments, feedback, employment applications and resumes), you are sometimes asked to provide certain information, including, but not limited to, your name, title, company, address, phone and fax numbers, e-mail address and line of business.

We may also automatically collect analytics, viewing, usage, logs, metrics and other device and technical data when you access our Website or use our services. For example, when you access our Website, our servers will automatically record certain information about your device and browser, and we may collect usage, clickstream, event data, crash data, and other technical data. We and our service providers may also use technologies such as cookies, beacons, tags, scripts and other technologies to collect this information. You may refer to our Cookie Policy for further information.

How we use your information

We process the personally identifiable information in order to facilitate your requests on the Website, improve the overall quality of your online experience, provide personalized service and communicate separately with you.

We also process the information in order to improve our Website by counting, tracking, and aggregating your activity into our analysis of general traffic flows at the Website.

We may use your Internet protocol address to help diagnose problems with our server and to administer the Website.

Share your information

Your personal information may be shared with certain members of our staff, as well as external consultants. We may also share your personal information with third party service providers which process your information on our behalf; however, such service providers will be contractually bound to keep your personal data confidential and appropriately secure. We may also share your information when we cooperate with other companies, such as our partners or affiliates, to offer joint services to you, or when such partners participate in or otherwise sponsor our events and conferences.

We will be permitted to share your personal information with government authorities and law enforcement, if we are required to do so by law.

We may merge information about you into group data, which may then be shared on an aggregated basis with our customers or advertisers; however, your identity or personal information will not be disclosed without your permission.

We may share your information in connection with a sale or transfer of our company (or any shares in the company) or any similar transaction. Your personal information (such as customer names and your contact details) may be among the items sold or otherwise acquired in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar proceedings involving all or a portion of the company. You will be notified by email and/or by a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Other than as stated above, we will always ask your approval before providing your personal information to anyone else.

Transferring your information internationally

We may store and/or process your personal information in countries outside your place of residence, including in the United States and in Israel. We currently process the information in Israel (where our database and offices are located). We rely on the European Commission’s recognition that some non-European Economic Area (EEA) countries have an adequate level of data protection (Israel is one of the countries considered by the EU as having an adequate level of data protection). In countries, other than EEA countries, which may provide for different data protection rules, we rely on appropriate contractual clauses.

How long we retain your information

We will retain your information as needed to fulfil our legitimate business purposes in accordance with our internal retention policy and applicable laws and regulations.

If you registered to certain services, we may keep your personal information as long as you don’t unsubscribe to these services.

How we handle children’s information

Our Website is not directed at children. The content and services offered on the Website and any application or request for information are designed for individuals who are 18 years of age or older. Hence we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and are concerned about our collection of your child’s personal information, please use our contact us form or through the mail: [email protected].

Information security

We take security very seriously and are committed to the security of the information we collect. We are using physical, technical and administrative measures in order to protect the information from unauthorized access, disclosure, use and modification, and we keep updating such measures from time to time as necessary.

However, due to the open communication nature of the Internet, you must be aware that despite all efforts, no security measures are perfect or impenetrable and we cannot guarantee that your information will remain secure and will not be accessed, disclosed, altered, destroyed or used in an unauthorized manner. Users of the Website use the Website at their own risk.

If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Website if a security breach occurs. Depending on where the you reside, you may also have a legal right to receive a notice of a security breach in writing.

Your rights

You may ask us for the following: (i) a copy of your information, (ii) correct your information, (iii) erase or restrict your information’s processing, (iv) transfer some of your personal information to other organizations, and (v) object to our processing of your personal information.

You should be aware that if you do not allow us to collect personal information, we may not be able to deliver certain features and services over the Website to you, and some of our features and services may not work appropriately.


Information and data may be automatically collected through the standard operation of the Website or through the use of “cookies” or “Internet tags” and other similar techniques. For more information please refer to our Cookie Policy.

Link to third party websites

The Website may contain links to third-party websites that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion and your responsibility, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Website.

Change of policy

By visiting the Website, you signify your assent to the terms of this privacy policy. If you do not agree with the terms of this privacy policy, please do not use the Website.

We reserve the right, at our sole discretion, to change, modify, add, or remove portions from this privacy policy at any time by posting the revised terms on the Website. Your continued use of the Website following the posting of changes to these terms means you accept these changes.

Contact us

If you have any questions or concerns about our privacy policy, please contact us by using our contact us form or at: [email protected]

You can also mail us at:
PacketLight Networks Ltd.
27 Habarzel Street
Tel-Aviv, 6971039


July 2019